coolest store ever…
02/25/2008 @ 11:14 am
edion, a japanese electronic retailer, has announced today that they will allow customers to return their hd dvd consoles and purchase blue ray dvd players for the difference between the original price of the hd dvd players and the sale price of the current blue ray dvd players. talk about building customer loyalty, i would never shop anywhere else again.
haptip to gizmodo
This move should be taught in MBA classes everywhere.
February 25th, 2008 at 11:29 amThat is unbelieveably cool - certainly no one would have said anything had they chosen not to do this… it was just a great move on their part.
February 25th, 2008 at 6:54 pm[...] Great Japanese Customer Service - japundit.com [...]
March 5th, 2008 at 7:52 pm